Refunds

When generation fails, times out, or is rejected by the model, the credits used for that request are returned to your balance automatically.

You may contact us within 7 days to request a refund for an unused credit pack or the first payment of a subscription. Credits already used will be deducted from the refundable amount. Cancelled plans remain active until the end of the current billing period.

Promotional and development credits cannot be exchanged for cash.